Our Services
Importing from China can be stressful and time-consuming, especially when you are unfamiliar with the process. Here are a few simple steps to help you clear your mind.
Step 1
Getting your requirements
To start with, we need to get an overview of your product requirements, including but not limited to below:
- What product do you want?
- What is the material, color, dimension, etc.? (If you have a reference sample to send us it will be the best)
- What will it be used for?
- How do you want the products to be packed?
- Are there any quality standard/ certificates/ test reports that you need?
Step 2
You get quotes
We create a detailed specification of your requirements and send the RFQs to multiple suppliers, who can come from online resources, industry directories, trade shows, or referrals. After getting their offers, we will make some screening by assessing their capabilities, services, and prices, then send 1-3 best quotes to you based on a mix of price, performance and our experience of the suppliers.
Step 3
Sample approval
We order samples from the best suppliers and send you the samples. If customer sample is needed, we follow up with the suppliers till it is done and then send it to you. In the meantime, we ensure that the samples meet the required specifications and quality standards.
Step 4
Order placement
After the sample is approved and you place order, we help finalize contracts or purchase agreements with the chosen supplier, outlining all terms and conditions, including pricing, payment terms, delivery schedules, quality control measures, and dispute resolutions.
Step 5
Quality control
We implement quality control measures to ensure that the products meet your expectations. This may involve conducting inspections at various stages of production, pre-shipment inspections, and testing samples for compliance with specifications.
Step 6
Logistics and Shipping
We coordinate logistics and shipping arrangements, including arranging transportation, customs clearance, and delivery to the destination. Ensure timely and efficient delivery of the goods.
Step 7
After sales service
We provide ongoing support to you, including addressing any issues or concerns that may arise post-delivery, facilitating returns or replacements, and maintaining a positive relationship with the supplier for future business.